When implementing any metrics program, an organization must decide upon a well-defined set of process metrics that they will collect. Without precisely-defined metrics, data collected by individuals cannot meaningfully be consolidated and analyzed at the team level.
For high-maturity processes inspired by PSP (SM) and TSP (SM), these definitions include:
It can be challenging to identify these on a new project, so the Process Dashboard provides metrics collection frameworks, which offer a core set of default phases and metrics. Three different frameworks are provided based on the type of work your team is performing:
The dashboard has historically allowed organizations to create their own custom frameworks, so you may see additional options to choose from when you create a project. But the need for custom frameworks has diminished over time with the addition of support for custom size metrics and workflow process analysis.